Jeremy Metzger, Part 2: Hard Work Pays Off Artwork

Elevator Careers

Elevator Careers is a podcast dedicated to the people who spend their lives and careers working in the vertical transportation industry. It is produced for the benefit of both elevator companies who are looking to hire great talent and for those who want to continue to grow professionally within the industry. This is an opportunity to create a dialogue with all of these stakeholders, learning from them and hearing the gems they have gleaned in their professions. The "Elevator Careers" podcast” is an opportunity to pay it forward" by sharing knowledge learned in the business and in the trade and helping others who are on similar journeys.

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Elevator Careers

Jeremy Metzger, Part 2: Hard Work Pays Off

July 01, 2024 • Matt Allred • Season 3 • Episode 14

INTRODUCTION:

Jeremy Metzger is the CEO of Axxiom Elevator. Jeremy graduated from Penn State and joined the elevator industry with Kone as a Sales Rep, with his first assignment in Tampa FL. After Kone, Jeremy spent over 15 years at Otis in multiple management roles and following Otis, Jeremy spent two years as COO of Oracle Elevator. In 2023, Jeremy became one of the founders and CEO of Axxiom Elevator. Jeremy is excited about the future and is looking forward to partnering with independent owners who are seeking the support of a partner to help them take their businesses to the next level."

SUMMARY:
Building and selling elevator companies with CEO Jeremy Metzger.
Jeremy Metzger discusses building and selling elevator companies, with a focus on commitment and financial reward.

Starting a new elevator company with private equity investment.
Matthew Allred and Jeremy Metzger discuss their experiences in the elevator industry.
Jeremy Metzger and Matthew Allred acquired 5 elevator companies in 9 months, fully acquiring 2 in Florida and 2 in Arizona.
Metzger and Allred seek founder-backed companies to partner with, keeping founders involved in the business for long-term success.

Prioritizing customer needs and expectations in elevator maintenance services.
Jeremy Metzger and Matthew Allred discuss the value of Axiom's customer-centric approach to industrial maintenance services.
Axiom prioritizes monthly visits and personalized service to meet customers' needs, differentiating it from competitors.
Jeremy Metzger and Matthew Allred discuss the importance of clear communication and setting expectations with customers.
They emphasize the need to be upfront about what customers can expect from their elevator service, and to address any gaps in communication that may lead to misunderstandings.

Challenges and strategies for integrating multiple elevator companies.
Key challenge in acquiring and merging companies: ensuring knowledge sharing and integration.
Jeremy Metzger discusses efforts to streamline processes and support growth for acquired companies.
Metzger highlights the importance of back-office support to free up time for owners to focus on core business tasks.

Building and growing a successful private equity firm.
Matthew Allred and Jeremy Metzger discuss running a business, building relationships, and helping other business owners achieve their goals.
They appreciate the flexibility and autonomy of their roles, as well as the opportunity to work with long-time colleagues and build a successful business.
Jeremy Metzger: Vision for Axiom is to build a company he's proud of, doing things the right way.
Metzger hopes to stay on and continue growing the business with multiple private equity firms.

Entrepreneurship, industry advocacy, and safety in the elevator industry.
Matthew Allred and Jeremy Metzger discuss the challenges and rewards of buying and selling businesses.
Metzger advises listeners to be prepared for hard work and financial risk, but also highlights potential rewards.
Jeremy Metzger shares insights on staying safe and being prepared in the elevator industry.
He emphasizes the importance of being an advocate for the industry and protecting its values.