Elevator Careers

Corinne Nawrocki: Make Time to Get in the Field

Matt Allred Season 3 Episode 12

INTRODUCTION:
Corinne Nawrocki is the CEO and Founder of Abel Elevator Consulting, Inc. headquartered in Boston, MA. Ms. Nawrocki entered the vertical transportation arena in 2015, leading new sales strategies for TKE. She later moved into project management and on-site development with Schindler Elevator, where she learned the key factors contributing to the operational side of the elevator trade. With her boots on the ground approach, she always made time to be in the field and learn from the mechanics; This allowed her to develop and hone her skills to continue her journey which brought her to Abel in May of 2023. Corinne loves the challenges of the elevator industry and is passionate about growing, innovating, and facilitating her clients and industry partners to get to the next level.



SUMMARY:
Career path in elevator industry with a focus on problem-solving and customer experience.

  - Corinne Nawrocki emphasizes the importance of being in the field and learning from mechanics to grow in the elevator industry.
  - She stresses the value of challenging mechanics to create a healthy competitive environment and maintain respect.
  - Corinne Nawrocki started in the elevator industry after college and has since held various roles, including account manager, business development manager, and field mechanic.
  - Corinne Nawrocki has experience in both the independent and OEM markets and is now the founder of Abel Elevator Consulting.

Leadership, trust, and teamwork in the elevator industry.

  - Corinne Nawrocki shared their journey of building trust with mechanics through serving leadership and teaching, leading to earned respect and successful collaboration.
  - Corinne Nawrocki led team to overcome obstacles and complete elevator inspection, demonstrating leadership and problem-solving skills.
  - Corinne Nawrocki prioritized building trust with mechanics through personal connections and understanding their goals, leading to improved teamwork and retention.

Elevator industry challenges and opportunities for improvement.

  - Corinne Nawrocki emphasizes the importance of gaining mechanics' trust through consistent action and prioritizing their needs.
  - Corinne Nawrocki emphasizes the importance of slowing down and regrouping to overcome obstacles in the elevator industry.
  - Corinne Nawrocki aims to create memorable elevator experiences to reduce fear and increase occupancy.

Elevator industry challenges and solutions, with a focus on customer service and partnerships.

  - Matthew Allred and Corinne Nawrocki discuss the importance of creating a positive elevator experience for clients, which can lead to increased sign-ups and renewals.
  - Corinne Nawrocki highlights the need for a holistic approach to elevator maintenance, involving all elements of the business, from mechanics to office personnel.
  - Corinne Nawrocki discusses challenges in their role as a consultant, including building trust and communication with clients and contractors.
  - Corinne Nawrocki envisions creating a one-house platform for clients to capitalize on infrastructure and stability, despite contractor changes.

Career advice and industry insights with Corinne Nawrocki, an elevator consultant.

  - Corinne Nawrocki's early learning of "do what you say you're going to do" has become a valuable lesson in their career.
  - Corinne Nawrocki advises younger professionals to get hands-on experience and challenge themselves in the field.
  - Corinne Nawrocki emphasizes importance of challenge and openness in elevator industry.